Financial Info + FAQS
Camp Verde, Arizona
Financial Info
What forms of payment do you accept?
We aim to make payment convenient. We accept most insurance plans and offer a variety of payment options, including the following:
- Cash
- Debit cards
- Visa, Mastercard, American Express, Discover
- Personal checks with a valid driver's license
- CareCredit
- Scratchpay
- Apple Pay
Please note that payment is due at the time services are rendered.
Do you offer a pet wellness plan?
Please check back as we work on creating a plan that works best for you and your pet.
Frequently Asked Questions
How do I schedule an appointment?
Call our office at 928-567-3807 to schedule an appointment or request one online today. One of our friendly team members will contact you to confirm your selection.
Do you see walk-ins?
Our veterinarian sees patients by appointment only. However, we always do our best to accommodate pet emergencies on an as-needed basis. Walk-in and emergency fee may apply.
What is your cancellation or rescheduling policy?
We request that you contact our office 24 business hours prior to your scheduled appointment. All late cancellations and no-shows will incur a cancellation fee.
How can I get a copy of my pet's records?
We are happy to email your pet records to you or to a veterinary facility upon request.
How often should I schedule my pet's wellness check?
Puppies and kittens need monthly appointments until all the boosters are administered. From that point on, healthy adult pets generally need vet visits once a year. However, senior pets and those with chronic illnesses may require more frequent care. We will provide your pet with necessary vaccinations and check for underlying health issues. Remember - prevention and early intervention are key to maintaining healthy, vibrant lives.
Why would my pet need dental cleaning?
Dental disease is more than just bad pet breath. If not removed, plaque and tartar buildup on your pet's teeth and gum line can cause tooth decay and gum disease, which can result in pain and even tooth loss. Harmful oral bacteria can also be released into the bloodstream, putting your pet's health at risk. We may recommend dental cleaning under general anesthesia, if needed, to safeguard your pet's oral and overall health.
Why does my pet need vaccinations?
Vaccinations are just as important to pets as they are to humans. They can prevent infectious diseases that can cause severe illness or even death. Vaccinations help safeguard your pets and significantly extend their lives - and some are required by law. Aside from your furry friend, pet vaccinations can safeguard your family members. For example, rabies is more than a threat to animals. The viral disease can be transmitted to humans, with a more than 99% fatality rate. It is not worth the risk to your pets or family members to delay vaccinations.
How often does my pet need a rabies vaccination?
The first rabies shot is good for one year. From that point on, rabies vaccinations last for three years. We will discuss the best options for your pet.
What type of pets do you see?
We see dogs and cats. Coming soon: large animals, please call ahead.
What do I need to bring to my pet's first appointment?
You will need to bring in the following:
- Medical records
- Vaccine records
- List of medications
How can I prevent my pet from getting fleas, ticks, and heartworm?
We are happy to discuss parasite prevention products to keep fleas, ticks, and heartworm at bay. Beware of over-the-counter parasite prevention products, which are often ineffective and can be harmful to your furry friend.
My pet is a strictly indoor pet, so is heartworm prevention necessary?
Heartworm disease is transmitted to your pet through mosquito bites. Mosquitoes can make it easily into your home, so even strictly indoor pets require heartworm prevention for their protection.
At what age should I have my pet spayed or neutered?
We will evaluate your pet's unique needs to help you determine the ideal time to spay or neuter your cat or dog. In general, most veterinary professionals recommend spaying or neutering around six months of age.
Should I have my pet microchipped?
Microchipping is a simple yet invaluable measure that significantly increases the chances of a happy reunion if your pet ever wanders away. Unlike collars or tags, microchips are permanent and cannot be removed or lost. The process involves implanting a tiny chip under your pet's skin, containing a unique identification number linked to your contact details. This ensures quick and reliable identification, increasing the chances of being reunited with a lost pet.
What are common signs of pet emergencies?
Common signs of a pet emergency may include the following:
- Difficulty breathing
- Extreme coughing or choking
- Ingestion of toxins or poisonous substances
- Bloating or a swollen or painful abdomen
- Severe diarrhea or vomiting
- Difficulty urinating or defecating
- Seizures or convulsions
- Unconsciousness, weakness, or lethargy
- Inability to stand or walk
- Heavy bleeding that will not stop
Pets are masters at hiding their pain, so if you have any concerns, contact our office to schedule a same-day appointment. If your pet experiences an emergency after office hours, please contact an emergency pet veterinarian for immediate care.